All three units are identical with the exception of loaded maps. The iTrax300 has one region pre-installed on a Compact Flash Card (About 6 states). The itrax700 uses a 1G flash drive and comes with one half of teh USA pre-installed. The iTrax900 comes with a 2G flash drive with the entire USA installed. All come with maps of North America on DVD.

1. Right out of the box
   Getting a GPS position the very first time may take up to 15 minutes.
2. Using it every day:
   Depending if the user is in clear view of the sky and on when the unit was used last during the day it may take anywhere from a few seconds to 2 or 3 minutes.
3. When moving the unit large distances:
   Similarly to using the unit the first time, assuming the user is in clear view of the sky and the unit has its antenna rotated upwards, it may take longer than usual – up to a few minutes - for the receiver to locate itself after having traveled long distances while turned off, e.g. a few hundred miles, after a plane trip...

Q: What do I check for if / when I do not get a good satellite signal and my iTrax doesn’t know where I am?

1. Do I have a clear view of the sky? I should be outside of a building, my unit is in clear view of the sky, I am not surrounded by tall trees and buildings.
2. Is the integrated antenna turned up?
3. Does my windshield have some special coating which prevents satellite signals to go through? If so, using an external antenna will fix this issue.
4. Have I traveled a long distance with my unit turned off, in which case my receiver will take longer than usual to locate itself… Up to 10 or 15 minutes. Go to "Settings", GPS Information, then Satellite View. When you see greens bars, you have a GPS fix.

Q: How can I get the fastest and best possible satellite signal with my IntelliTrax Navigation System?

1. Flip up the integrated antenna
2. Use outside of garage, parking structure, building…
3. Ensure a clear view of the sky: no tall buildings, trees, tunnel…
4. Use an external antenna if your windshield has special metal-coating
5. If you traveled long distances with the unit turned off (e.g. flying to a new location a few hundred miles away): Go to "Settings", GPS Information, then Satellite View. When you see greens bars, you have a GPS fix.

Q: Can I navigate with my IntelliTrax System right out of the box?
A: Yes, with the pre-loaded maps you can navigate right out of the box. No installation necessary.

Q: What is the IntelliTrax Map Loader?
A: The Map Loader gives you the ability to download detailed map areas into the available external memory on the unit (up to 2G available)

Q: How do I get detailed map data loaded onto my IntelliTrax Navigation System?
A: All IntelliTrax Navigation Systems come pre-loaded with detailed maps.

Q: How much storage space is available on my IntelliTrax Navigation System to load detailed map data?
A: iTrax300: 512mb, iTrax700: 1G, iTrax900: 2G

Q: Can I use an additional CF Card to store other map data?
A: Yes. You can either purchase a blank CF card and load detailed map data onto it using the Map Loader.

Q: How do I use an CF card to load additional map data?
A: You can purchase a blank CF card of one of the brands pre-qualified to be compatible with your IntelliTrax Navigation system.

Q: What brands and sizes of CF cards are supported on the IntelliTrax Navigation System?
A: The following brands of blank SD cards (up to 1GB) are pre-qualified: Sandisk, Toshiba – up to 1GB in size.

Q: Can I buy pre-authorized, pre-configured CF cards?
A: Yes, there are 8 different pre-loaded / pre-authorized CF cards available for your IntelliTrax Navigation System in North America. By using these cards, you will avoid the extra effort of loading detailed map data onto your unit. Each card provides coverage of several states and one specific card provides full Canada coverage.

Q: What is the coverage of the pre-configured CF cards?
A: For the area covered, full detail.

West Coast US: California, Arizona, Nevada, Idaho, Oregon, Utah, Washington State, Hawaii
South Central US: New Mexico, Texas, Oklahoma, Arkansas, Louisiana, Colorado, Kansas, Nebraska
Midwest US 1: North Dakota, South Dakota, Wyoming, Montana, Minnesota, Colorado, Kansas, Nebraska, Iowa, Illinois, Wisconsin
Midwest US 2: Minnesota, Iowa, Illinois, Wisconsin, Michigan, Indiana, Ohio.
Central US: Arkansas, Louisiana, Mississippi, Iowa, Illinois,Missouri, Alabama, Tennessee, Kentucky.
East / Central US: Tennessee, Kentucky, North Carolina, West Virginia, Virginia, Maryland, Delaware, DC, Pennsylvania, New Jersey
South East US: Alabama, Tennessee, Florida, Georgia, Puerto Rico, South Carolina, North Carolina
North East US: Maryland, Delaware, DC, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Vermont, New Hampshire, Maine, Massachusetts
Canada: British Columbia, NW Territories, Saskatchewan, Alberta, Yukon, Nunavut, Manitoba, Ontario, Quebec, Prince Edward Isl., Nova Scotia, New Brunswick, Newfoundland

Q: Can I use my IntelliTrax Navigation System purchased in the US in Europe? And vice-versa?
A: Yes, if you purchased your IntelliTrax Navigation System in North America, you can use it within the provided map coverage and Europe upon purchasing the Europe maps and vise-versa.

Q: What operating systems are supported by the IntelliTrax Navigation Map Loader?
A: Microsoft Windows 2000 and XP are fully supported. Windows 98SE and Millenium have been tested to a limited extent. For optimal performance we do not recommend using this product with Windows 98SE and Millenium operating systems. We do not support Microsoft Windows 95 and Macintosh.

Q: I have a Microsoft Windows 98SE PC: how can I use it to load map data onto my IntelliTrax Navigation System?
A: Call a freind that uses Microsoft Windows XP or 2000.

Q: How often will there be updates available for my IntelliTrax Navigation System?
A:

1. Maps
   Typically we expect that these map upgrades will be provided once a year. How many years we provide these will depend on demand and the extent of the map improvements / refreshes provided to us by Tele-Atlas, our map data supplier.
2. Firmware
   The frequency of firmware releases will depend on feedback we receive from you, our customers, and corrections we may feel are warranted to optimize your user experience.

Q: How many points of interest are available on my IntelliTrax Navigation System?
A: In North America, our database covers over 2 million points of interest spanning over 40 categories. The number of POIs you actually can access at one time will be dependent upon the size of the detailed map region you download to your CF card or on the pre-configured CF card you are using.

Q: Is there off-road navigation on my IntelliTrax Navigation System?
A: Yes, there is a form of off-road navigation provided on the iTrax systems, provided as follows: you may save you current location using the TAC button. The unit will memorize the latitude and longitude of your position, if you happen to be located away from a road at that moment (if you are very near a road, the unit will memorize your position on the road).

Q: Can I use my IntelliTrax Navigation System as a handheld?
A: No. The iTrax system doesn’t include a battery. This product has been tailored to in-vehicle use and requires using a cigarette lighter adapter.

Q: How do I change language / voice on my IntelliTrax Navigation System?
A: Go to settings, Switch Language.

Q: What accessories are available for my IntelliTrax Navigation System?
A: External antenna, carrying case, replacement cigarette lighter adapter, replacement AC adapter, replacement USB cable, protective pouch, windshield mount… You may find pre-loaded / pre-authorized CF cards for sale. Go to IntelliTrax Store for more detail.

Q: Can I use an external antenna with my IntelliTrax Navigation System? How do I install it?
A: Yes, simply rotate the internal antenna up and connect the external antenna wire to the connector provided on the back of the integrated antenna. Plug the external antenna into this connector, ensure that the magnetic part of the external antenna is applied to a metallic surface of your car (roof, hood) and in view of the sky – and you are set to go.